Notes on guarantee and repair
Contact the retailer from whom the watch was purchased or SEIKO CUSTOMER SERVICE CENTER for repair or overhaul.
Within the guarantee period, present the certificate of guarantee to receive repair services.
Guarantee coverage is provided in the certificate of guarantee. Read carefully and retain it.
For repair services after the guarantee period has expired, if the functions of the watch can be restored by repair work, we will undertake repair services upon request and payment.
Replacement parts
Please keep in mind that if original parts are not available, they may be replaced with substitutes whose outward appearance may differ from the originals.
Inspection and adjustment by disassembly and cleaning (overhaul)
Periodic inspection and adjustment by disassembly and cleaning (overhaul) is recommended approximately once every 2 years in order to maintain optimal performance of the watch for a long time.
The movement of this watch comprises over 600 individual parts. To ensure that this mechanism works properly all the time, washing parts, changing oil, adjusting accuracy, checking functions and replacing consumable parts on a regular basis are important. The first overhaul after the purchase of your watch is particularly important for preserving long-time use of your watch. According to use conditions, the oil retaining condition of your watch mechanical parts may deteriorate, abrasion of the parts may occur due to contamination of oil, which may ultimately lead the watch itself to stop.
Please contact the retailer from whom the watch was purchased for inspection and adjustment by disassembly and cleaning (overhaul). For replacement of parts, please specify “SEIKO GENUINE PARTS”. When asking for inspection and adjustment by disassembly and cleaning (overhaul), make sure that the gasket and push pin are also replaced with new ones.