Customer Service Centers

Customer Service Centers are here to help with inquiries about Credor products and services,
including repairs and battery replacement.

[S.A.] Service Available  [S.R.] Service Reception

ASIA

Japan

[S.A.] SEIKO WATCH CORPORATION

TEL.: 0120-612-911 (toll free dial in Japan) +81-(0)3-6739-2111 (outside Japan)
Contact Form: https://secure.seiko.com/m/seikowatches_contact

[S.A.] Customer Service Department Tokyo

2nd floor, Kokusai Building 1-1, Marunouchi 3-chome, Chiyoda-ku, Tokyo 100-0005, Japan


*Please note the office will be moved to the following address, effective from February 25, 2025.
Seiko Watch Customer Service
Shin-Nisseki Building 1F, 4-2, Marunouchi 3-chome, Chiyoda-ku, Tokyo 100-0005, Japan

People's Republic of China

[S.R.] Grand Seiko(Shanghai)Co.,Ltd

801B room, Skyline Tower, No. 99, West Tianmu Road, Jing'an District, Shanghai, 200070, P.R. of China
TEL.: 400-6905589 +86-21-62726219 (outside PRC) FAX.: +86-21-6272-0677
E-mail: wxbsh@seiko.com.cn
Web: https://www.grand-seiko.com/cn-zh/

Taiwan Region

[S.R.] Grand Seiko Boutique Taipei 101

1F, No.45, Shifu Rd., Xinyi Dist., Taipei City 110051, Taiwan (R.O.C.)
TEL.: +886-(0)2-8101-7914 FAX.: +886-(0)2-8101-7993
Web: https://www.grand-seiko.com/tw-zh/

Hong Kong

[S.R.] Thong Sia Watch Co Ltd (SEIKO Service Center)

21/F Stelux House, 698 Prince Edward Road East, San Po Kong, Kowloon, Hong Kong
TEL.: +852-2736-0235 FAX.: +852-2730-5350
E-mail: grandseiko@thongsia.com.hk
Web: https://www.grand-seiko.com/hk-zh/

Singapore

[S.R.] Grand Seiko Boutique Singapore Marina Bay Sands

2 Bayfront Ave, B2M - 235, The Shoppes at Marina Bay Sands, Singapore 018972
TEL.: (+65) 6688 7202
E-mail: service@grand-seiko-apac.com
Web: https://www.grand-seiko.com/sg-en/

Malyasia

[S.R.] Sincere Haute Horlogerie (SHH)

Lot 1M.01.00, 1M.03.00 & C3.10.1C, Pavilion Kuala Lumpur Shopping Mall, 168, Jln Bukit Bintang, 55100 Kuala Lumpur.
TEL.: +603-4813 1097
E-mail: custsvc.shh@sincerewatch.com.my

Thailand

[S.R.] Grand Seiko Service Studio in Asia

SEIKO (Thailand) Co., Ltd. 2032 ITALTHAI TOWER FLOOR G, New Petchburi Rd., Bangkapi Huaykwang, Bangkok 10130
TEL.: +66-2-255-1245/50 (6 lines) #801 - 802 FAX.: +66-2-654-9449
E-mail: gs_service@seiko.co.th
Web: https://www.grand-seiko.com/th-th/

OCEANIA

Australia

[S.R.] Seiko Australia Pty. Ltd.

PO BOX 314 North Ryde NSW 1670
TEL.: +61-2-9805-4666 FAX.: +61-2-9887-3736
E-mail: service@seiko.com.au
Web: https://www.seikowatches.com/au-en/

NORTH AMERICA

U.S.A.

[S.R.] Grand Seiko Service Studio in Americas

Grand Seiko Corporation of America - Service Center 2 Park Way Suite 2A Upper Saddle River, NJ 07458, U.S.A
TEL.: +1-800-334-0962
E-mail: custserv@grand-seiko.us.com
Web: https://www.grand-seiko.com/us-en/
Web: https://grandseikoserviceusa.com/

EUROPE

France

[S.R.] Grand Seiko Europe S.A.S.

27 rue des poissonniers, 92200 Neuilly sur Seine, France
TEL.: +33 1 81 93 30 17
E-mail: info@grand-seiko.eu
Web: https://www.grand-seiko.com/fr-fr/

The Netherlands

[S.R.] Grand Seiko Service Studio in Europe

Grand Seiko Benelux, Branch of Grand Seiko Europe S.A.S. Daniel Pichotstraat 17-31, 3115 JB Schiedam
TEL.: +31(0)10-4009899
Web: https://www.grand-seiko.com/be-en/

United Kingdom

[S.R.] Seiko U.K. Limited.

First Floor, Building 1, Concorde Park, Maidenhead, Berkshire SL6 4BY
Please note: Service & Repairs via post/courier only. For security reasons, we ask you kindly not to visit our offices in person.
TEL.: +44(0)1628-770001
E-mail: service@seiko.co.uk